Stay Casino Responsible Gaming

Our Commitment to Safe Play

We at Stay Casino understand that gambling, when approached responsibly, is a fun and entertaining activity. However, we also recognise that for some players, it can become problematic. That is why our Stay Casino platform has been built with safety in mind from the very beginning. We follow the guidelines set by our Curaçao Antillephone N.V. licence, and we continuously invest in the tools and policies that help our players enjoy gaming in a healthy, sustainable way.

Our responsible gaming framework covers several key areas:

• Self-assessment tools to help you evaluate your gaming habits
• Deposit, loss, and wager limits to keep your spending under control
• Session time reminders and cooling-off periods
• Self-exclusion options for players who need a break
• Access to professional help and external support organisations

Understanding Problem Gambling

At Stay Casino, we want every player to be informed. Responsible gaming starts with awareness. Problem gambling is not always easy to identify, and it can affect anyone regardless of their background or experience level. We encourage all our players to regularly reflect on their gaming behaviour.

Some signs that gambling may no longer be a form of entertainment include:

• Spending more money than you can afford to lose
• Chasing losses in an attempt to win back what you have spent
• Neglecting work, family, or social responsibilities because of gambling
• Feeling anxious, irritable, or restless when not gambling
• Hiding your gambling habits from friends or family
• Borrowing money to fund gambling activity

If any of these signs apply to you, we strongly encourage you to use the tools available on our Stay Casino platform and to seek support from one of the independent organisations listed below. You are not alone, and help is always available.

Player Protection Tools We Offer

Here at Stay Casino, we provide a range of practical tools to help you manage your gaming activity. You can access these features directly from your account settings at any time — no waiting, no delays.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your Stay Casino account. Once a limit is set, it takes effect immediately. If you decide to increase a limit, a cooling-off period will apply before the change becomes active — giving you time to reconsider.

Loss Limits

Our Stay Casino loss limit tool lets you cap the amount you can lose over a set time period. This is one of the most effective ways to prevent chasing losses and to keep your gaming budget under firm control.

Wager Limits

At Stay Casino, you can also limit the total amount you wager within a specific timeframe. This applies across all our 9,000+ games and helps you maintain a clear picture of how much you are spending on every spin, hand, or bet.

Session Time Limits and Reality Checks

It is easy to lose track of time when you are enjoying our games. That is why we at Stay Casino offer session time limits and reality check notifications. These reminders pop up at intervals you set yourself, showing you how long you have been playing and how much you have spent — so you can always make an informed decision about whether to continue.

Cooling-Off Periods

If you feel you need a short break from our Stay Casino platform, you can activate a cooling-off period ranging from 24 hours to several weeks. During this time, you will be unable to log in or place bets. We believe this short-term pause can be a very effective way to reset and reflect.

Self-Exclusion

For players who need a more extended break, our Stay Casino self-exclusion option allows you to close your account for a defined period — or permanently. During self-exclusion, you will not receive any promotional communications from us, and you will not be able to access your account. If you wish to self-exclude, please contact our support team directly via live chat or email at support@Stay Casino.com.

Protecting Underage Players

At Stay Casino, we have a zero-tolerance policy toward underage gambling. Our platform is strictly intended for players aged 18 and over. We verify the age and identity of all players during the registration and withdrawal process. If we have reason to believe that a minor is attempting to access our Stay Casino games, we will immediately suspend the account and conduct a full review.

If you share a device with younger family members, we strongly recommend using parental control software to block access to gambling websites. Useful tools include:

• Gamban — blocks gambling sites across all your devices
• Net Nanny — advanced parental control software
• Bark — monitors and manages content for children

External Support Organisations

We at Stay Casino care about our players beyond the games they play with us. If you or someone you know is struggling with gambling-related issues, we encourage you to reach out to one of the following independent organisations. These services are confidential, professional, and in many cases, free of charge.