Stay Casino Terms and Conditions
Welcome to Stay Casino. These Terms and Conditions govern your access to and use of our platform at Stay Casino.com. By registering an account, making a deposit, or using any of our services, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before proceeding. If you have any questions, our support team is available 24/7 via live chat or email at support@Stay Casino.com.
1. General Information
At Stay Casino, we operate under the ownership of Hollycorn N.V., licensed by Curaçao Antillephone N.V. Our platform was established in 2021 and serves players across multiple jurisdictions, including Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia. We provide our services in English, German, Norwegian, French, and Slovenian.
Stay Casino reserves the right to amend these Terms and Conditions at any time. We will notify you of any material changes through our website or via email. Your continued use of our services following any such update constitutes your acceptance of the revised terms.
2. Eligibility and Account Registration
2.1 Age Requirements
We require all players to be at least 18 years of age to register and use our services. By creating an account on our platform, you confirm that you meet this minimum age requirement. We take our commitment to preventing underage gambling very seriously and may request identity verification documents at any time.
2.2 Restricted Countries
Our services are not available to residents of certain jurisdictions. We strictly prohibit access from countries including, but not limited to, the United States of America, the United Kingdom, France, Spain, Bulgaria, Sweden, Netherlands, and numerous other territories listed in our restricted countries policy. It is your responsibility to ensure that online gambling is legal in your country before registering. We reserve the right to close any account and confiscate associated funds if we determine that a player has registered from a restricted jurisdiction.
2.3 Account Integrity
When completing the Stay Casino login process and registration, you must provide accurate and up-to-date personal information. Each player is permitted to hold only one account on our platform. Creating duplicate accounts may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any bonuses or winnings. We also prohibit the use of VPN services to bypass provider restrictions — using a VPN to circumvent our geo-restrictions may lead to confiscation of winnings.
3. Deposits and Withdrawals
3.1 Deposit Methods and Minimums
At Stay Casino, we accept a wide range of payment methods to make deposits as convenient as possible. These include:
- Mastercard, Visa, and Maestro credit cards
- Digital wallets such as Neosurf, ApplePay, and MiFinity
- Cryptocurrency payments via CoinsPaid (BTC, BCH, DOGE, LTC, ETH, USDT)
- Jet Bank transfers
Our minimum deposit amount is A$20. We accept transactions in EUR, USD, CAD, AUD, NZD, NOK, and various cryptocurrencies.
3.2 Withdrawal Process and Limits
We process Stay Casino withdrawal requests through Bank Transfer, MiFinity, and CoinsPaid. Our minimum withdrawal amount is A$20. We apply the following withdrawal limits:
- Daily limit: €4,000 or equivalent
- Weekly limit: €10,000 or equivalent
- Monthly limit: €30,000 or equivalent
Pending withdrawal times range from 1 to 72 hours depending on your chosen method. E-wallets are typically processed within 0–1 hours, card payments within 24–72 hours, and bank transfers within 5–7 business days. We may request identity verification before processing any withdrawal request.
4. Bonuses and Promotional Terms
4.1 Welcome Package
Our Stay Casino sign up bonus includes a Welcome Package of up to A$5,000 and 350 Free Spins across six deposits. All six welcome deposit bonuses require a minimum deposit of A$30. Our promotional offering includes a Stay Casino bonus on each qualifying deposit, with details outlined on our promotions page. We also offer a VIP Welcome Pack of up to A$50,000 plus 780 Free Spins for high-value players.
4.2 Ongoing Promotions
At Stay Casino, we provide a range of regular promotions for existing members, including:
- Unlimited Free Spin Tuesday: Receive 25 to 100 Free Spins on every Tuesday deposit using the appropriate Stay Casino promo code
- Weekend Reload Bonus: Deposit A$30 or more with code WEEKEND between Saturday and Sunday to receive a 50% bonus up to A$500
- Birthday Bonus: We reward you with a 100% bonus up to A$190 plus 20 Free Spins on your birthday and the following three days (minimum deposit A$45)
- Weekly Cashback: We offer 7% weekly cashback up to A$5,000, credited every Monday after six qualifying deposits (wagering x5)
- Fortune Wheel: Spin daily after a qualifying deposit using the appropriate Stay Casino codes for your tier level
- Lottery: Earn one ticket per A$45 deposited with a prize pool of 3,000 Free Spins
- Tournaments: We host daily, weekly, and monthly tournaments with prize pools ranging from €20,000 to €30,000,000
4.3 General Bonus Rules
All Stay Casino bonus offers are subject to wagering requirements as specified in the individual promotion terms. Free Spins winnings are generally subject to x40 wagering requirements unless stated otherwise. We reserve the right to modify, suspend, or cancel any promotion at our discretion. Bonuses are for entertainment purposes and are subject to abuse monitoring — any attempt to exploit promotional offers may result in account suspension.
5. Gaming and Fair Play
Our Stay Casino platform offers over 9,000 slots and 500+ live games from leading providers including Pragmatic Play, Yggdrasil, Novomatic, Spribe, Push Gaming, and many others. Our game types include slots, live roulette, live baccarat, live cards, live shows, table games, crash games, Plinko, scratch cards, and more. We are committed to providing fair and transparent gaming experiences. All games offered on our platform use certified Random Number Generators (RNGs) to ensure impartiality.
6. Responsible Gambling
We at Stay Casino are committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including deposit limits, session time reminders, and self-exclusion options. If you feel your gambling is becoming a problem, we encourage you to use these tools or contact our support team immediately. Players who choose self-exclusion will not be eligible to receive promotional offers during their exclusion period.
7. Account Security and Verification
You are responsible for maintaining the confidentiality of your Stay Casino login credentials. We recommend using a strong, unique password and never sharing your account details with third parties. We may conduct Know Your Customer (KYC) verification at any stage, requiring you to submit government-issued identification, proof of address, and proof of payment method. Failure to complete verification may result in temporary suspension of withdrawal privileges.
8. Intellectual Property
All content available on our platform, including but not limited to graphics, software, logos, and text, is the intellectual property of Stay Casino or its licensors. You may not reproduce, distribute, or create derivative works from any content on our site without our prior written consent.
9. Limitation of Liability
We provide our services on an "as is" basis. While we strive to ensure uninterrupted access to our platform, we cannot guarantee that our services will be free from errors or technical interruptions. We shall not be held liable for any losses arising from technical failures, unauthorized access to your account, or circumstances beyond our reasonable control. Our total liability to you in connection with any claim arising from these terms shall not exceed the amount deposited by you in the relevant transaction.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao. Any disputes arising from your use of our platform that cannot be resolved through our customer support channels will be subject to the exclusive jurisdiction of the courts of Curaçao. For any queries, you may contact us directly at support@Stay Casino.com — our support team is available 24/7 to assist you.